Privacy Policy – Pixertv.com

Last Updated: [18.11.2025]

This Privacy Policy explains how Pixertv.com (Om Creations ) collects, uses, stores, and protects your information when you use our OTT streaming services in India.

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information (handled securely by third-party payment gateways)

  • Profile information

b. Device & Technical Information

  • IP address

  • Device type, OS, browser type

  • App usage data

  • Location (approximate, based on IP)

c. Usage Information

  • Content viewed

  • Watch history

  • Search queries

  • Interaction with recommendations, ads, and features

d. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools for:

  • Personalization

  • Analytics

  • Improving user experience

  • Advertising
    You may disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your data to:

  • Provide and maintain the OTT services

  • Personalize recommendations

  • Process payments

  • Improve platform performance

  • Provide customer support

  • Ensure compliance with applicable laws

  • Send service updates, offers, and promotional content (with your consent)

3. Sharing of Information

We do not sell your personal data.
We may share information with:

  • Service providers: payment gateways, cloud hosting, analytics partners

  • Law enforcement: if required under Indian law

  • Advertisers: non-personally identifiable data for targeted ads

All third parties follow strict data protection standards.

4. Data Security

We use industry-standard technical and organizational measures to protect your data, including encryption and secure servers.
However, no system is completely secure, and you use the Service at your own risk.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide the service

  • Comply with legal obligations

  • Resolve disputes

You may request account deletion at any time.

6. Your Rights (Under the Digital Personal Data Protection Act, 2023)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Withdraw consent

  • Request deletion

  • File grievances

To exercise your rights, email us at support@pixertv.com

7. Children’s Privacy

Our platform is not intended for children under 18 years without parental guidance. We do not knowingly collect data from minors.

8. Third-Party Links

Our website or app may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after changes indicates acceptance.

10. Contact Us

For questions or complaints:
Email: support@pixertv.com,pixertvv@gmail.com
Address: Block D , Saraswati Vihar , Pitampura , Delhi – 110034