Refund Policy – Pixertv.com
Last Updated: 18.11.2025
This Refund Policy applies to all purchases and subscriptions made on Pixertv.com.
1. General Policy
All subscription payments are non-refundable, except in cases required under Indian consumer protection laws or explicitly agreed upon by the Company.
2. Refund Eligibility
Refunds may be issued only in the following situations:
a. Accidental Duplicate Payment
If you are charged twice for the same subscription, we will refund the duplicate amount.
b. Technical Issues
A refund may be considered if:
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You were unable to access the platform for a prolonged period (e.g., server outages)
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The issue is verified by our technical team
c. Unauthorized Transaction
If an unauthorized transaction is reported within 7 days, we may initiate a refund after verification.
3. Non-Refundable Situations
Refunds will not be issued for:
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Change of mind
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Partial use of the subscription
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Unused subscription time
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Internet issues or device incompatibility on the user’s end
4. Cancellation of Subscription
You may cancel your subscription at any time.
Cancellation does not entitle you to a refund, but your access will continue until the end of the billing period.
5. How to Request a Refund
To request a refund, contact us within 7 days of the issue:
Email: [billing@domain.com]
Include:
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Registered email/phone
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Transaction ID
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Reason for refund
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Screenshots (if applicable)
All claims will be processed within 7–14 business days.
6. Mode of Refund
If approved, refunds will be:
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Credited back to the original payment method
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Processed within the timelines of the respective bank or payment provider
7. Changes to This Policy
We may update this Refund Policy at our discretion.
Continued use of the Service constitutes acceptance of the updated policy.